Contact us

We do our absolute best for you as a customer. This includes ensuring you can contact us easily. Should you have any questions about anything, you can reach us using the contact form below or via email at info@avalo.nl.

Email: info@avalo.nl
Phone: +31 (0)85 0600392

Company details

SBD Trading B.V.
Van der Landeweg 7
7418HG Deventer
The Netherlands

Chamber of Commerce number: 77137701
VAT number NL: NL860911792B01
VAT number BE: BE0745.772.325

What is the delivery time for my order?

If you order on a working day before 23:59, your order will be processed today and you will receive it tomorrow. As soon as your package has been shipped, you will receive a track and trace so that you can follow exactly where it is.

Can I also order your products in larger quantities?

Yes, certainly. For larger quantities or business orders, it is best to contact us. We are happy to help and offer volume discounts where possible.

Go to our contact page

Or contact us via info@avalo.nl

Are you a Dutch or European company?

Yes, we are based in the Netherlands. You are therefore ordering within Europe, which means you can count on fast delivery and standard European consumer rights.

How long is the warranty on my product?

All of our products come with a standard minimum warranty of 2 years. If something fails within the warranty period or does not work as it should, please get in touch. We are happy to resolve it for you.

How can I return a product?

Returning an item is very simple. You can find all the details on our returns page:

Contact

After registering your return, you can send the package back and we will process it as quickly as possible.

What payment methods do you offer?

You can pay with us using all common and secure payment methods. These include: iDEAL, Bancontact, Klarna (Pay later), credit cards such as Visa, Mastercard, and American Express, PayPal, Apple Pay, Google Pay, Bancontact, Shop Pay, and UnionPay.

During checkout, you will automatically see all available options.

Can I still change or cancel my order?

If your order has not yet been shipped, we can usually still make changes. Please contact us as soon as possible, and we will see what is still possible.

How can I track my order?

As soon as your order is on its way, you will receive an email with a track and trace link. This allows you to follow your package every step of the way.

What should I do if my package has not been delivered?

First, please check your track and trace information. Is it still unclear or does something seem wrong? Let us know. We will look into it immediately with the carrier and ensure that your order reaches you after all.

How can I contact you?

You can always reach us via email or the contact page below. We usually respond quickly:

info@avalo.nl

Contact page

Frequently asked questions?

You can find all of our frequently asked questions here. If your question is not listed, please contact our customer service.